Neighborhood Place of Puna

Neighborhood Place of Puna

Helping Families Raise Safe and Healthy Children

The Emergency Rental Assistance Program is Open

The Emergency Rental Assistance Program was created to support households economically impacted by Covid-19.

We are here to assist you in getting the help you need. To prepare your application, please read the following carefully:


ERAP Qualifications

To qualify for rent or utility assistance grants starting April 12th, applicants must meet the following qualifications:

  • Be a Hawai’i Island resident
  • At least 18 years old
  • Experience financial hardship due to COVID-19, and
  • 2020 or current annual gross household income at or below 80% of area median income for the number of members in their household. See chart above right to determine if your household income qualifies.


ERAP will give priority households at or below 50% of area median income with household members who have been unemployed for 90 days preceding the date of the application. An estimated 75% of all funding will go to households are this income level.


Required Documents

Applicants will be required to submit the following documents with their applications starting April 12th to be considered for rent or utility assistance:


Proof of Resident and Age for Applicant

  • Copy of photo ID


Income Documents for ALL household members (provide all that apply)

  • 1040 Federal Tax Form for 2020


  • 30 days most recent pay stubs
  • 2 months most recent business bank statements (if self-employed)
  • Unemployment or Pandemic Unemployment Assistance (PUA) benefit letter
  • Public benefit statements



  • Copy of rental lease/contract


Proof of Hardship (provide 1 of the following)

  • 30 days of paystubs for February 2020
  • Unemployment or PUA approval letter
  • Letter from employer verifying job loss or reduced work hours
  • Business bank statements for January and February 2020 (if self-employed)


Housing Assistance Need (provide 1 of the following)

  • Past due rent notice
  • Eviction notice
  • Past due utility notice

Contact or call (808)965-5550 ex 3 for more information.

Family Resource Center

The Family Resource Center is a hub of resources, referrals, and information.

We provide community-based services that are free, confidential, and strength-based. From pregnancy through the adolescent years, we are here to support you.

When you join the Family Resource Center you have access to the following services at no cost:


  • Diapers & wipes
  • Children’s clothing
  • Hygiene kit

As Requested:

  • Parenting education
    • Our Parenting Education services work to create positive, nurturing relationships. Our staff work with families wherever they call home. We can also connect utilizing virtual tools such as Zoom.
  • Therapy services
    • Counseling services are provided to families with underage children to increase overall health, resilience, and wellbeing.
  • Assistance connecting to housing resources
    • For families experiencing homelessness or at-risk of homelessness
  • Community referrals & connection



The Family Resource Center is open

Monday, Wednesday and Thursday 8am-4pm

Drop-in Therapy:

Tuesday from 8am-4pm

Would you or a love one like to participate in free services?

Email, or apply now by clicking the button below.


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Your contributions help East Hawai’i families



When you donate to Neighborhood Place of Puna you are making a significant impact on keiki and families in your community. Neighborhood Place of Puna provides many family and community support services to the Puna community. Your tax-deductible donations make a direct impact in our community by increasing our ability to provide supportive services to families in need.

An ongoing monthly donation of $20 can provide a family with the opportunity to participate in our Family Strengthening Program. A $100 monthly donation covers maintanence costs for one family-of-four housing unit. Your ongoing donations can help support protective programs for local families we serve in Hilo and Puna.

Make a sustainable monthly donation to NPP to make the greatest impact to help families in need.

Select from one of our donations levels, or set your own amount-