Request Help Here
Need help connecting to services in the community? This page provides quick links to the programs and services offered by Neighborhood Place of Puna.
Talk to a live person at the Coordination Center now:
Call or Text:
(808) 501 -1413
Submit an Assistance Request Form:
The Hawai’i County Homeless Engagement Hui (HCHE) is a collaboration of volunteers and agencies committed to serving those in our community experiencing unsheltered homelessness. If you notice an individual or a family experiencing unsheltered homelessness, refer them here:
The HCHE Referral Form is for any community member or agency to make a referral to the HCHE Hui. If preferred, forms may be submitted anonymously.
Questions? Call (808) 965-5550 or email wehelp@neighborhoodplace.org
Become a member of the Family Resource Center!
The Family Resource Center is a hub of resources, referrals, and information. Membership is FREE and benefits include access to emergency supplies like diapers, wipes, hygiene supplies, parenting supports including coaching, classes, informal talk-story sessions, special events and activities, as well as guidance for families experiencing homelessness or who are at risk of homelessness.
Neighborhood Place of Puna’s Hale ʻIki Family Assessment Center is a temporary emergency shelter for families with minor children who are homeless or at-risk of homelessness. Our staff uses the Housing First Approach. This means that we are participant-centered and work with you to address your barriers towards permanent housing.
Call or text our Coordination Center at (808) 501-1413 to get connected to services
If you prefer not to call or text, or if it is the weekend, please submit an application to the Family Resource Center and you will hear back within 48 hours.
As a comprehensive response to homelessness and housing affordability, the County of Hawai‘i, in partnership with Neighborhood Place of Puna (NPP) and the Hawai‘i County Economic Opportunity Council (HCEOC) launched the Hawai‘i County Emergency Rental Assistance Program (ERAP) as of May 1, 2024.
If you are in need of assistance or want to learn more about available community resources, view the 2024 Resource Directory at the button below