At Neighborhood Place of Puna, we believe that everyone deserves access to the resources and support they need to build a stable, healthy future. That’s why we are thrilled to announce the opening of our new Coordination Center drop-in location in Hilo!
This welcoming space is designed to serve as a first point-of-contact for Hawai‘i County residents who need help finding, navigating, and connecting with housing, financial, and health-related resources. Whether you’re facing a challenge or just need guidance on available services, our trained staff are here to support you every step of the way.
Why We Opened the Coordination Center
We know that navigating the system of available services can feel overwhelming. Many families and individuals struggle to figure out where to start, what they qualify for, or how to access help. Our Coordination Center exists to remove those barriers by providing a centralized place where people can get the assistance they need — quickly, easily, and with compassion.
With support from the County of Hawai‘i Homelessness and Housing Fund, we’ve created a drop-in center where anyone can come in, ask questions, and receive one-on-one guidance from our knowledgeable Community Resource Navigators. Our team is dedicated to making sure that every person who walks through our doors is seen, heard, and supported.
What to Expect When You Visit
When you stop by, you’ll find a friendly and supportive environment where you can:
- Get Help with Applications – Need assistance applying for housing, financial aid, or other services? We’ll walk you through the process step by step.
- Access Computers & Free Wi-Fi – Use our computers to create resumes, browse resources, and apply for jobs or benefits.
- Make Important Calls – If you need to connect with a service provider, we have phones available for you to use.
- Receive Personalized Support – Our trained staff will assess your needs and provide tailored guidance to help you find the right resources.
If you can’t make it in person, no worries! You can also reach out to our Coordination Center Call Center by calling or texting (808) 501-1413. Our team is ready to answer your questions, provide information, and connect you with available services — no appointment necessary!
Visit Us
Location: 1407 Kapi‘olani Street in Parish Hall at the Episcopal Church of the Holy Apostles in Hilo
Hours: Monday 12:00 PM to 5:00 PM, Tuesday – Friday 9:30 AM to 5:00 PM
Call/Text: (808) 501-1413
A Heartfelt Mahalo to Our Partners
This important resource would not be possible without the County of Hawai‘i Homelessness and Housing Fund, whose support has helped us create a space where community members can turn for help when they need it most. We are deeply grateful for their commitment to making services more accessible for all.
A Place to Connect and Find Support
No matter what challenges you may be facing, you don’t have to navigate them alone. Our Coordination Center is here to help. Whether you choose to visit us in person or connect with us by phone, we are ready to assist you with kindness, respect, and a deep commitment to your well-being. We look forward to welcoming you and helping you take the next step toward stability and success.