Neighborhood Place Resource Center

Housing & Resource Support for Families and Youth in East Hawaiʻi

The Neighborhood Place Resource Centers (NPRC) are welcoming places where families and youth in East Hawaiʻi can turn for support, connection, and guidance.

We serve families with young children and young adults ages 14–25 across our community. Whether you’re looking for parenting support, family strengthening services, youth connection, help preventing a housing crisis, or access to community resources, we are here for you. If you’re experiencing homelessness or housing instability, we are here to support you every step of the way. 

At Neighborhood Place of Puna, we believe strong families build strong communities. Our Resource Centers provide safe, supportive spaces where families can find stability and youth can feel empowered.

 We provide welcoming spaces where:

  • Parents can find guidance and encouragement
  • Families can access resources that strengthen stability
  • Youth can feel safe, supported, and empowered
  • Young people have trusted adults to walk alongside them

No matter what brings you through our doors, you don’t have to navigate it alone.

Two Locations Serving East Hawaiʻi

The Neighborhood Place Resource Center brings together the strengths of our Family Resource Center, Anchor Point Youth Center, and Coordination Center into one coordinated system of care focused on housing stability, concrete supports, and community connection.

Neighborhood Place Resource Center – Hilo

Safe Resting Place & Youth Center

The Hilo location serves as a welcoming, safe resting place and drop-in center for both families and transitional-age youth (TAY).

Here, individuals can:

  • Access Wi-Fi and charging stations
  • Use phone and communication services
  • Receive food and basic necessities
  • Connect with staff in a safe, non-judgmental environment
  • Get help with applications and documentation
  • Participate in life skills workshops

Designated Youth Center

The Hilo location includes a dedicated Youth Center, continuing the work of our former Anchor Point Youth Center. This space is designed specifically for youth and young adults ages 14–25.

Here, young people can:

  • Spend time in a safe, supportive environment
  • Connect with trusted adults
  • Access housing and resource navigation
  • Receive support with school, employment, and life transitions

The Hilo Resource Center is designed to meet both immediate needs and serve as a gateway to deeper housing-focused services.

Neighborhood Place Resource Center – Keaʻau

Family-Focused Drop-In & Grab-and-Go Support

The Keaʻau location continues the strong foundation of our Family Resource Center, offering family-centered support for families with young children.

This location operates as a convenient drop-in, grab-and-go resource center, where families can quickly access:

  • Diapers and baby supplies
  • Hygiene products
  • Parenting support and guidance
  • Help with applications and referrals to community services

Transitional-age youth are welcome to stop by for referrals and support, and can be connected to youth-focused services at our Hilo location as needed.

Housing & Stability Support

Beyond immediate relief, the Neighborhood Place Resource Center offers integrated housing services designed to reduce and prevent homelessness.

Personalized Case Management

Our team offers one-on-one support to help families and youth:

  • Find and secure housing
  • Prevent eviction
  • Connect to employment and benefits
  • Build plans for long-term stability

We walk alongside families during important transition periods, helping ensure that once housing is secured, it can be maintained.

Ongoing Support for Long-Term Success

We continue supporting families and youth through:

  • Tenancy education and lease understanding
  • Budgeting and financial planning support
  • Goal setting and life skills development
  • Continued connection to community resources

Visit a Resource Center

Whether you need immediate help, prevention support, parenting guidance, youth connection, or housing assistance,  we welcome you.

Neighborhood Place Resource Center – Hilo

Address: 1407 Kapi’olani St, Hilo, HI 96720

Hours of Operation:
Monday: 11:30 AM – 4:00 PM
Tuesday – Friday: 8:30 AM – 4:00 PM

Phone (Call or Text): (808) 501-1413
Email: wehelp@neighborhoodplace.org

Neighborhood Place Resource Center – Keaʻau

Address: 16-105 ‘Opukaha’ia Street, Kea’au, HI, 96749

Hours of Operation:
Monday: 11:30 AM – 4:00 PM
Tuesday – Friday: 8:30 AM – 4:00 PM

Phone: 808-965-5550
Email: wehelp@neighborhoodplace.org

No appointment needed. Just come as you are.

Get Connected with a Community Resource Navigator

Call or Text:

(808) 501 -1413

Submit an Assistance Request Form: